Refund policy
All Sales Final & Return Policy
Due to the intimate nature of our products, all earring sales are final. We do not offer refunds or exchanges for change of mind.
- Hygiene & Safety: To ensure the health of all our customers, we cannot accept returns on earrings, whether used or unused.
- Custom Orders: Personalized items and custom requests are non-refundable and cannot be cancelled once production has begun.
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Damaged or Defective Items: We stand by the quality of our work. If your item arrives damaged, contact us within 3 days of delivery. Include a photo of the damage. We will arrange a replacement or store credit after review.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.